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| - I am writing a poor review of Lolo's based primarily on the poor service that I received. I think I would have enjoyed my experience more if I hadn't been treated so poorly.
The place was busy when I came, but there was no wait and I was seated immediately. After being seated, I checked in on Yelp and waited for a server. None came. No one even acknowledged my existence. I looked at my Yelp check in time and 15 minutes had passed. I went to the hostess and asked what I needed to do to get a server. Rather than apologize, she made an excuse and said that the server was busy. I hate when people make excuses. Just apologize and fix the problem please. The hostess got me some tea and then the server came immediately. I ordered fried green tomatoes and chicken. Main course arrived almost immediately. Maybe 5 minutes after I ordered. The tomatoes, no where to be seen. I mentioned the tomatoes to the server and they showed up at my table when I was halfway finished with the meal. I had planned on desert, I wanted to try the pudding, but the waitress brought me the bill before I was finished with the main course without offering desert. I asked her where I needed to go to order desert. She stared at me blankly and said, "oh, you want desert?" I told her no, it seems that it would be too much of a bother.
I will never return. I think if I had gotten an apology for the service then I would have been a bit appeased. No apology was offered by anyone. Not the hostess, not the server, nor management.
As for the food, I think if I were placed in a blind taste test between Lolo's and KFC, I wouldn't be able to tell the difference. Maybe it's because the service left such a terrible taste in my mouth, but I will never return to find out.
The only positives to my experience was that I liked the atmosphere and the waitress kept my glass full, which is the only reason I tipped her.
Okay, that's the end of my rant. I hope you all have a better experience than I did.
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