So far so good! I had my radiator changed in 1 day, and a wheel bearing changed a month later in 2 hours. Both were on short notice. I submitted the appointment info online and they called back 3 hours later. I think they could be a little faster than that. They appear to do high quality work. I reccommend them for any honda owners. It beats going the dealership or a different mechanic that does not specialize in Honda. I would not recommend other mechanics because they may not properly torque their wrenches so bolts may loosen and fall off on the road. They also use the proper fittings for hoses. I think my radiator failed because I got my hoses replaced at Sun Devil Auto and they put some non-OEM fittings on.