UPDATE:: Less than 3hours later and couches will be delivered tomorrow on a special truck. Peter is AMAZING and I'm completely satisfied with the service and him rectifying this situation. Thank You Peter.
Alex Wegener is who we worked with. I was sold (or at least thought) a couch set, dining set, TV, mantle with two daybeds. I received everything but NO COUCHES. So upset that the price & pics at the end and total somehow erased and my couches never got ordered. The WORST CUSTOMER SERVICE when I called to ask about the situation. The only resolution that I got from the customer service rep, was I can return everything they can take everything back and they will charge me a 29% restocking fee. I think that is absolutely the worst customer service that you can possibly offer somebody considering your salesperson messed up. Sad part, once he saw how much credit $$ was approved, he even asked if we wanted to "upgrade" to leather. I absolutely hate this place and won't ever refer anyone there.