I have brought my Bichon here to be groomed 3 times. Each time he has been happy to go in and is happy when I pick him up. I assume he enjoys himself. They also do an excellent job grooming him. The last time, I did a full groom and they did a great job of clipping his coat and getting the style correct for a bichon. I was a little concerned at first as they show a lot of photos of dogs with haircolor and mohawks (which is cute but not the look I want), but they can also do a great job with a traditional look for a breed.