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| - The only redeeming portion of my experience was the fresh cut french fries - and even a few of those were stale and cold, as though they mixed freshly cooked ones with older ones. I had a hickory barbecue burger that was clearly "grilled" from a frozen patty, possibly from Sam's Club. It was thin, overcooked, and dry - my first clue should have been the fact that the waitress didn't ask how I wanted it cooked.
Which leads to the worst part of the experience, the service. From the moment my group of five was seated, we felt like we were a burden to our waitress. She seemed agitated by our questions about the drink specials, took far too long to get our waters, then walked off without taking even our drink orders - by then we were ready to order our meals. When she did eventually return (we literally thought she'd forgotten about us), her attitude was poor, again making us feel like we were putting her out. It was not a very busy night (a Tuesday at about 7pm), and she didn't seem to be overworked.
The waitress rarely checked on us, usually with a passing "Everything okay?" Never once did she ask if anyone wanted another drink, and we had to ask her to refill our waters, which were all nearly empty - it seems like Waitressing 101 to me to at least make sure the guests' water glasses are full.
This was my first time at the Fairway Grille, so perhaps it was an off night, or that waitress had some personal issues, so there's a slight chance I would give it a second chance. But based on this experience alone I would be hesitant to waste my time or money there.
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