We took our 7 year old daughter in to get her ears pierced and it was a fantastic experience. Our daughter has wanted her ears pierced for thr past two years and i have made her wait. We went in to the store just to allow my daughter to ask questions and choose earrings. Online it says they won't pierce ears until the child is 8, so we were going to make an appointment for her birthday, but apparently they pierce ears at 5 years old, so we ended up piercing her ears that night. Amber was the person who pierced her ears and she was fabulous. She explained exactly what she was doing before she did it and showed my daughter the tools she was using. I would highly recommend this place.