First I'd like to say I've read the past reviews and completely disagree. I've been a loyal customer of Nails Design since they first opened. At first I was not that impressed, but lately WOW! The service is great and the customer service is excellent. I was in there over a month ago during an escapade of a highly intoxicated women being present. She was rambunctious and out of control. The new manager, who I'd like to say has done great things for the business, took control of the situation right away. Asking her politely to leave the business. She put up a fight, but the manager remained calm and had only nice things to say to her. I have never left unsatisfied.