I have always come to this Pep Boys location and have always received exceptional service, but unfortunately this time, that was not the case. I took my Volkswagon Rabbit in last weekend to get my oil changed and had asked them to top off my windshield wiper fluid, coolant, and put air in my tires. My oil was changed but nothing else was done. I figured no big deal because I was taking the car in this weekend to be inspected. I brought my car in this morning and spoke with Austin at the front desk and asked again to have the wind shield wiper fluid filled, the coolant checked, and have air put in my tires. A gentleman who was also standing at the front desk (I did not get his name) said it would be no problem and would be done with no extra charge. I picked up my car and discovered that again, they failed to put wind shield wiper fluid in, the did not check my coolant, and did not put air in my tires. Unfortunately, I will not be returning to this Pep Boys location.