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http://www.openvoc.eu/poi#funnyReviews
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  • Delta is no longer be my airline of choice when it comes to traveling, and I would not recommend this airline to anyone else flying. I recently booked a trip with me and my two friends in their so highly promoted economy comfort section. We each paid the $130 dollars purposely so we could sit together and enjoy cocktails with some extra leg room during our 9 hour flight. When I logged on Delta's website to check up on everything our seats that we had reserved had changed, and we were no longer seated next to each other, which was the whole reason we paid for the seats to begin with. As I spoke to the supervisor, who seemed to care less about the situation, he informed me for some reason Delta's systems had kicked us out of our seats and now they were no longer available. Obviously, they were no longer available and expected them to compensate in some way to ensure me and my friends they felt sorry about the situation at hand, since it was Delta's systems who had removed our reservations. The supervisor offered nothing and gave no explanation as to why we could not get our seats back even though we had paid for them first when they were in fact AVAILABLE. Now that I have experienced such horrible customer service from Delta airlines I will definitely make sure anyone seeking traveling advice knows not to travel thru Delta.
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