I've been a patient of Dr. Joe for several years now. I adore him as do his staff. He is extremely knowledgeable, explains everything explicitly and a few times I've called him a magician - I've had to have two extractions and actually had to ask if the tooth was out because I didn't feel anything LOL. Busy as they are, they will fit you in in an emergency which has happened to me occasionally. I have also had to have some major work done in the past and again, they make it as comfortable as possible to get through.
I go regularly to see a hygienist so do not see Dr. Joe every time; when my regular hygienest left to have a baby, I was told later by the Treatment Coordinator that she sat down and went through all her patient files and matched each patient up with the hygienest she felt would be the best fit. I was impressed that she did that and it is working out fine with the one I am with now.
The entire staff - Receptionist, Treatment Coordinator, Hygienists and the wonderful Dr. Joe himself - are all terrific and make each visit as friendly and comfortable as possible.
A final note: they actually start giving a 10% discount when you turn 60 - not something that is advertised, they just start doing.