I love Sally's. I can find and usually get a good deal on items I cannot find in retail stores. This particular Sally's is the closest to me and I never know what I'm going to get. I bumped up my star rating because of the service I got today from Vivian. She was very attentive, was ready for me at the register, and she even did my refund on the spot no fuss when an item rang up and was suppose to be BOGO free. I went into this store with a negative attitude because the Sally Girls are usually rude and treat me as an annoyance. Thank you Vivian for the wonderful customer service today =)