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| - I was a guest of an invitation this past Monday where we met for dinner. First, the physical space is nice - well located in the downtown area, open, well furnished and inviting. The group sat together in a room where we spent the entire dinner.
The server was smooth and professional - this guy did not miss a beat keeping drinks, water and appetizers full. Orders were taken and conversations were continued until service. This is where the disappointment starts. Nice plate, white linen napkin, real steak knife - then the first cut into the $62 filet was made. I was salivating and looking forward to biting into the medium rare beef. Nope. The filet was cooked blue - not even close the medium rare.
Again, the server was observant and astute enough to ask what he could do - I asked for it to be cooked to medium rare. Looking around there were at least three other steaks that were not cooked to order.
Hy's, a few comments. You market brand as a steak house. You sell your products at a premium relative to other suppliers. So, I would expect that when I order m/r I receive an expertly cooked piece of beef.
Personally, I would not return on my own given the price point and inability to deliver the goods.
Again, the server was a 5-star!
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