About: http://data.yelp.com/Review/id/KkPW1KzNPKUpF7ckpDgHcw

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About: http://data.yelp.com/Review/id/KkPW1KzNPKUpF7ckpDgHcw Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-02-19 00:00:00 (xsd:dateTime)
itemReviewed	Rock Lobster
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	I have come for sushi lunch for several years and have always had good food and really good service (Heather). However, this place has fallen completely apart for the dinner I had this evening. All the good goes out the window and I will NEVER be back. Not to mention the prices are out of control high for what you get. A cost rating of $$! give me a break! My wife's seabass was $35 and my chicken/shrimp was $30! I'll spend a lot when it is worth it but this was a joke. We got an early reservation for 4 (wife and 2 kids under 8) and were rewarded with a teppanyaki spot that was literally 4 feet from the front door. The entire time we were there I had people standing against my chair - if felt like i had people leaning over my shoulder as I ate. Also, the door was gushing in cold air (it was a rather cold evening for AZ). I know the weather is not their fault but that does not excuse them from have a table that is so ridiculously close to the door. Several times I had to turn around and tell the host to not stand there with the door wide open as she chatted with customers oblivious to the issue ( I actually think she may have been doing it on purpose). The server was obviously way more interested in taking care of the group we shared the teppanyaki table with as she repeatedly tended to their needs without even turning her head our direction. The other group was even laughing at how obnoxious it was. Then the chef came out and he was awful. Im sure he was doing his best but what a joke. I expect the over done tricks of the flaming onion volcano and the dumb train whistle but he had no game at all (he didn't even cut and devein the shrimp). He couldn't time any of the meal so we got our rice 15 minutes before our meat and then waited another 10 for vegetables. I literally had to eat my meal like a 5 year old going from one item to the next as it was served. All while the cold air from the front door was rapidly cooling my food to a refrigerator temp. It was like eating left-overs. Completely over cooked chicken and shrimp was only topped off by his complete destruction of a delicate piece of $35 sea bass my wife ordered. All the food was like rubber! When I expressed my issues to a manager his reaction was polite and appeared to be genuinely concerned but his "fix" was a $25 gift certificate! Are you kidding me? "Im sorry your $150 meal with your wife and kids was a disaster but I am not going to do anything about it...but when you come back we will knock off a few bucks (not enough to even pay for a single meal). What a total and complete failure in customer service. This review is only touching on the bigger issues and I could make this already long review even longer with several other examples but what is the point. Anyone want a gift card? I wont be using the one he gave me. I should have just given it to someone at the table next to us.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Mark

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