Although it appears (from the reviews) that the hair salon part is ok, the spa portion was the absolute worst! I had a facial, which in and of itself was good, but the facial room is right off of the lobby and directly across from the manicure area. I could hear loud noise through the whole facial, which totally ruined it! For $80 you expect to relax, but not here. When I complained to the front desk girl (the manager of course had "just left") she told me that she knew it was loud and that the "girls get a little excited at the end of the day." No apology whatsoever! She even admitted that it was "not the best room for facials" and that they "get alot of complaints about it." instead of calling the recently departed manager to return, she offered to have her call to apologize the next day. I should have left without paying, but I felt bad forthe facialist. Worst experience EVER! Save yourself the trouble and go ANYWHERE else!