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  • Staff at this location is confused. It is apparent that there is a total lack of leadership. It was painful to watch them work. Couldn't tell who was doing what, working the window making orders and the lobby register was unmanned for a long time with customers waiting. Orders were inconstant both in content and quantity. Watched the employees scrap the excess of into the trash and had others that the cups were not full. Saw an employee come through the line in front of us and his order jumped to the front of the line. Our order somehow got deleted in the process. Will not be going back even though it is within walking distance of our home. I recommend the store on Higley and baseline. It is definitely worth driving 10 miles out of the way.
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