If I could give this place a zero I would. I showed up on a Monday around 11 am. There were 4 people already in the waiting room so I figured I would be here awhile. I took less than 10 mins to fill out my paperwork and took a seat. I was getting confused because people were coming in after me and being seen before me. After some complaints, the front desk lady told someone that they come in and leave and then she calls them when it is their turn. 11 am turned to noon and noon turned to 12:45. Before I knew it, I had been sitting there for 2 hours and had still not received my ID or insurance card back. I went to the front desk and asked if I should come back. She said I would be next to have my paperwork processed. I was a little frustrated because I had been here almost 2 hours and my information wasn't even in the computer! So finally it's my turn and she tells me I have a $30 co pay which confused me because my insurance told me there would be no co pay. She told me that they don't bill as urgent care and they bill as a specialty doctor. Okay? Then why the FUCK is it called FastMed urgent care. Wasted two hours literally to not be seen.