Researched lots of piercing shops as I wanted a place with a sterile environment, knowledgeable piercer, and someone to make me feel comfortable. Om Ink was just what I was looking for. Talked to Marah on the phone for a while before stopping in. She was very polite and took the time to answer all of my questions. When I arrived, I met Marah and she was just as sweet as she was over the phone. I went into the room, she explained what was going to happen, and pierced my tragus and double helix quickly and as comfortably as it gets (it is a piercing, lol). I am definitely coming back to see Marah if I decide to get any more piercings in the future. I recommend this shop to everyone!