So far, I have had a great experience with Mini of North Scottsdale. I bought my first mini in Tempe and when I wanted to upgrade to a Countryman 6 months later, Tempe wanted me to pay more than $3500 than Scottsdale did. What a joke but thank goodness for James Kelly at North Scottsdale. He was awesome to work with and I felt really comfortable with him. After working in car dealerships all during college, I know the "car dealer" types and was impressed when I got the opposite with James. I am in love with my Mini and would definitely recommend Mini of North Scottsdale to everyone!