At first glance this place looks like your typical nail place. It had simple decor, massage chairs, etc. Every time I've passed by this place it is always packed. The prices seem fair and I have been looking forward in going for some time. I was so exciting when I finally found time to go. However, I have never had a manicure that felt as much like torture than this place. The lady that was doing my manicure was anything but gentle. She cut too much skin off around my nails. She was suppose to cut the dead skin off not the live ones! So the next day after my manicure my skin around my nails started to peel. The peel is not due to my lack of moisturize in my hands I put on hand cream obsessively. When she was roughing the top of my nails with the buffing block my skin around my nails was tender but she still forcefully put pressure around my finger to rough up the surface. I was in pain! Then the worst part of all was when she was trying to clean under my nails she dug so deep it felt like torture! I don't even have dirty finger nails! Everyone working there had a frown and seemed like they wanted to be anywhere else but there. I am not even sure if they autoclave their tools. I was looking for one when I was there and I couldn't spot any autoclaves there to sanitize their tools. I am never returning there again and I would advise you to not to as well.