DO NOT USE THIS MOVER. We hired Arizona On-Time Movers for a less than 15 mile move. The result was damage. In this short move; they broke the screen on a nearly new 65 inch TV, and left a dent in our stainless steel refrigerator. When we asked the owner (Paul) to take responsibility and cover the damage, he was very dismissive and accused us of damaging the items after the move. In addition, he has refused to come out to physically view the damage despite setting up a time to do so. In a situation like this, a customer would expect better than his Jr. Highish communication style of texting.
We will be reporting Arizona On-Time Movers to the Better Business Bureau. In addition, we have also completed a request form to the 3 On Your Side - Gary Harper segment on Channel 3, in hopes of getting "air-time" that will save others from this horrible and expensive experience, and help Arizona On-Time Mover's owner Paul experience what negative press can do for his business.