I was nervous about having surgery until I received a call from a nurse who answered all of my questions and reassured me. The day before I received a call from the Anesthesiologist. He introduced himself to me and answered my questions. I let him, as well as the nurse know about my apprehension of being under anesthesia. They were both understanding of my concerns. The day of, I was called to move my surgery time up an hour, another plus!
At the appointment, it was smooth as could be. I had pre-registered online and did not have to fill out any paper work in office, the staff confirmed my copay with the insurance before I arrived. I was taken back and just as quickly was I take back to prep I was whisked off to surgery. The room was not scary, the nurses and doctors were gentle and calm. When I was done, leaving was just as easy. There were no long waits for discharge, basically as soon as I was stable they let me leave to recoup at home.
This was as great an experience I could have hoped for under the circumstances. The place was clean, well organized and the staff was amazing. If I have to have surgery again I would hope I could have it here!