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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-05-24 00:00:00 (xsd:dateTime)
itemReviewed	Value City Furniture
http://www.openvoc.eu/poi#funnyReviews	3 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	6 (xsd:int)
rev:text	This will be my first and last time purchasing ANYTHING from this store. I bought a kitchen table from here back in March and it was finally delivered to me today. When I purchased the table I was told it was out of stock so I would have to wait a month and it would be delivered to me in April. Because I really liked this table I was willing to wait and went ahead and bought the table. About a month passed and I got a phone call from customer service saying it had been delayed because the table was soooo popular the manufacturer was behind. I was annoyed but what am I supposed to do? Well a few more weeks passed and I received another call saying it was being delayed AGAIN. They ended up delaying my table 4 times all together! Because my table was supposed to be delivered months ago I had already thrown away my old one. I actually had to rent a table and chairs because I had family visiting from out of town and had nowhere for them to sit. I was so angry after the 4th time they delayed my table I asked to speak with a manager. I asked if they could give me free delivery which they finally agreed to. They didn't make it easy though, I had to speak with 5 different people and was told I would be called back and never was. I had to keep calling and nagging until the manager finally agreed. Anyways, today I was scheduled to have delivery between 10-12. I took half a day off work to make sure I was home for this table I have been waiting for forever. 11:45 rolls around and I haven't received a phone call or anything from the driver. Note: I also had to leave at 12 to drive my husband to the airport. We called customer service and I wish I got the name of the women I spoke with because she was SO rude I don't even know how she has a job! She asked for my cell phone number to look up the order which I gave her and she replies "sorry it's not in the system so I can't help you". She was then about to hang up and I was like "can you check you took my right because I spent a lot of money at your store and have been waiting for this table for months"! I couldn't believe she was just going to hang up on me!!! So she checked and of course she took my number wrong and said "yup your scheduled for delivery between 10-12 so the driver must be on his way". Then she hung up! She didn't call the driver or do anything besides tell me yes your on the schedule...really like I didn't know that already?! So now it's noon and I have to leave to drive my husband to the airport and no word from the driver or customer service. So we tell our concierge that if Value City shows up before I get back please let them in our apartment and sign for the table. Shouldn't be a problem right? Wrong! 12:15 we get a call from the driver saying he's there. We told him that we waited until noon but had to leave so please go to the front desk because we arranged for the concierge to let you into our apartment. Driver said ok and we hung up. I raced back home because I wanted to be sure everything was going ok and to my surprise there is not table, no driver, nothing! I was shocked that the driver just left after hanging up with me instead of going to the front desk like I said. The driver might have well just given me the middle finger and said fu I'm not going to deliver your table. Here we are again calling customer service and being passed around from person to person explaining this mess to the entire staff until finally they connected us to the warehouse manager. He finally gets a hold of the driver (I kept calling the driver too but it kept going to voicemail) and promised me they would be back between 2:30 & 3. Now I have to call my work and tell them I need the whole day off instead of 1/2 because of this BS. Finally the driver shows up at 2:50 and then he has an attitude with me! I'm sure it's because he got yelled at by the manager for the crap he pulled this morning with not delivering my table. Whatever, I just ignored it and wanted them to hurry up and leave. So yes after all this I will never buy anything from this store again! The only reason I gave them 2 stars is because Linda who sold us the table was really nice and pleasant. And Tommy the warehouse manager made sure the delivery guys came back today and took charge of the situation. If it wasn't for Linda and Tommy I would have given them 0 stars!
http://www.openvoc.eu/poi#coolReviews	2 (xsd:int)
rev:reviewer	Michelle

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