If I could give negative stars it would be a -5. By far the worst experience in an ER ever! I was visiting family and had the most excruciating back pain. I was in so much pain that it hurt to walk, sit, stand, lay down. I was in tears and the hospital staff acted like they didn't care. A nurse grabbed my purse and went through my things. I'm sorry that is not ok. What gives you the right to go through my personal things?! The practitioner gave me no answers, nor did she want to help. I had to beg them for something for my pain. I have NEVER been to an ER and treated like a burden as much as I did here. I'm thankful I don't live there and don't have to be seen there again. I called to address the bill I received and there customer service is just as bad. Since they don't care why should I?