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| - I just got back from an evening out for a friends birthday at this restaurant and I, nor anyone else, was pleased despite this restaurants above average rating. Upon entering the restaurant and being brought to our reserved table by our hostess, the party realized that we were assigned the most uncomfortable seating arrangement imaginable. Not only was the reservation for five individuals and they gave us six place settings, but we were placed to sit at an oversized, circular table that definitely did not offer a cozy and intimate environment equipped for over-dinner chitchat. The tables circular shape offered for a cumbersome dining experience once the appetizers, (which sadly were the best part), were brought out as we all had to lean significantly over in order to nibble on our food. The table is just a complete eyesore from a decor perspective and that space could be utilized in a much more useful and efficient way, instead of having such a large and overwhelmingly prominent piece in the place. It's very awkward and should be something that's looked into being removed and replaced with something else.
The waiter was also somewhat of an experience as he failed to mention that the bottles of water he kept offering to bring to our table and fill our glasses with were not free of charge, but rather $6 each... Now it is one thing to charge for water but it is another to devoid the customer the right of information... especially when they are going to have to be paying for it in the end... Especially when that end costs almost $20 for just water... I found that to be very sneaky and something done in completely ill-taste, earning this restaurant another tick in the bad books.
However, as previously mentioned, the appetizers were the best part of the dining experience. Our party ordered the "A4 Torino -Trieste" pizza and the "Fritto Misto" to share, along with complimentary rolls that came with a little dish of hummus on the side, which, for an Italian restaurant was a nice unique touch, something quite unexpected. Thus, as we got to ordering our mains, I was excited. Glancing at the menu a couple times all seemed well and each thing looked like it could be a definite winner... But that was until my food arrived... I ordered the "A1 Burger" which was said to be a: 10 oz Angus burger, tomato, mixed greens, sautéed mushrooms and onions, provolone and pancetta, served with home fries, which was plated nicer than it tasted. My friend, whom ordered the same thing asked for some things to be taken off her burger, mainly the mushrooms and when her food arrived they had completely disregarded her wishes, leaving them on for her to evidently pick out. The bread of the burger was also very, very toasted to the point that when we picked up the burger to take a bite it crumbled into a multitude of flaky pieces getting everywhere, from the plate to the table to my lap to the chair... Just a mess all around. Another friend ordered the "Gnocchi di Patate al Gorgonzola" and was appalled, describing it as the equivalent to a cream soup, thus, she would not recommend. The other two people in the party ordered "Casarecce con Cime di Rapa e Salsicca" and thought it was lacklustre, claiming the pasta to have been overcooked and better if it had been more al dente, considering it was casarecce and it's best when it has a bit of bite.
Afterward upon arriving home a majority of the party did not feel well. We all felt bloated, ill and nauseous... Which is definitely not a good sign!
To add, the menu lacked an even slight range of vegetarian options for a friend of mine who was vegetarian, and she found the wall of hanging hams and prosscuito's to be offensive. As well, the drinks menu consisted of only different types of wines, which inhibits the customer when trying to decide on their drinks. A drinks menu with a little more variety would have been golden and very much appreciated and would invite another demographic into having a drink or two over dinner.
All in all, I would not recommend this restaurant. It is overpriced for the quality and type of food that you receive and it is not even very good Italian food. I would recommend that if you're looking for good quality Italian food done right to hit up Marcello's which is just within the same plaza across the way.
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