I've been to some pretty shady Quest locations but this one was very nice. The waiting room is small but very clean and comfortable. It was not crowded at all but this is an appointment-only location. I'm helped right away and in and out quickly for a basic blood draw. The last time I went the phlebotomist was friendly, but very loud and talkative. I think he had one too many cups of coffee that morning. This location is in the back of the office complex, not on the Horizon Ridge side.