Living in Vegas, I have visited all the Pandora stores...and there are many. I would love the Tivoli Village location to be the one I frequent the most, since it's the only one not on the strip and super close to home, but their customer service is lacking. It's just not up to par. This location, in the Fashion Show mall, exceeds all my customer service expectations. I went in there on a very busy day, while they're running one of they're greatest promotions of the year (did someone say free bracelet?) and Kelly was so helpful and patient. I enjoyed talking to her and appreciate that she showed me every charm I asked for and some I didn't even know existed that she knew I'd love! I can't imagine not going to this store and not having Kelly help me with my selections!!