Where to start with this one?!?! I emailed this company first to get more information and questions answered. My email communication was with a person by the name of Lee. Received an email within 24 hours answering my questions. Lee had asked where I found them and I advised Groupon. When I went to book via email, never received a message/email back. I called as well same day and left a voicemail as no one answered. Received a call back 6 days later by a very elderly man that was useless and said he couldn't hear me and hung up. I called back right away and the same elderly man answered again and I asked to make a reservation, he advised I would have to talk with Lee as he had no clue how to make a reservation. I advised that's fine when would Lee be available. He told me within the next few hours as he was on a ride. I forwarded the email chain from 6 days prior and asked Lee if I could please receive a call back so I can make a reservation for a party of three. I also on top of emailing called back mid afternoon and phone just rang and rang. It has been almost 5 weeks and I have heard nothing from anyone at Spur Cross Stables. No one will return my calls and Lee has not responded to my last two emails. DO NOT WASTE YOUR TIME!!!
I have contacted Groupon and showed them some of the reviews from Yelp (on Spur Cross Stables website they only have posts of the good reviews, so it's very misleading) so they can get rid of this merchant as they are not only horrible with customer service and communication but do not like Groupon as it seems the only customers per majority of the reviews that get great service and have a great experience are the ones paying full price or non-Groupon prices!