Worst Quest EVER!!!! Do not even bother to go to this location unless you don't mind leaving really pissed off. Scheduled my appointment weeks in advance for my daughter's allergy test. The day of my appointment (12/26/13) I showed up 20 minutes early and there was no one in the waiting room. I asked the lady behind the glass window if they can take us right away since my daughter have not had breakfast yet (that was 10:10am). The lady goes, "Oh the Phlebotomist is busy with another patient right now", again there is no one waiting before I got there and all I can hear from where we were sitting are people laughing in the back room. ARE THEY EVEN WORKING!! Didn't sound like it. I went again to the lady in the front desk because it is already 10:30am (my appointment time) to ask what time are they taking us back and was told that he would be out shortly...REALLY? At 10:40am I was really aggravated that I walked out with my family lest my daughters see me yell at those extremely unprofessional people. Why even allow people to schedule appointments when the people who work there cannot keep it.
P.S. The lady who said "there's a patient in the back" and "that the Phlebotomist will be out shortly" did not stand up or do anything. In fact when I first walked up to her, she sounded irritated and asked "What are you here for?. Like she doesn't want to be at work. Well, hello Quest??? There are a lot of unemployed people out there who are more qualified that her can take her position because it looks like she hates her job!