I was so excited to go when I saw the menu online. I called a couple of my friends and we went to the location on W. Sunset Rd. After we ordered we sat for an hour and 45 minutes until staff member said "what are you guys doing here?" in quite an interesting condescending way!?! They forgot about my order:/However if that was the only occurrence I would still go back because the food was excellent-but it wasn't. I ordered for the staff Thursday, Friday and yesterday and as our delivery guy arrived each day they forgot about one of our sandwiches. They did actually give us credit for the sandwiches but it's more hassle than it's worth to eat there. Maybe I'll try going back after they train their staff.