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  • I used to like Jack in the Box, but have had multiple arguments with employees at the drive thru over the last year. Cashiers arguing that the deals listed outside on the building are wrong. Ordered a combo and two tacos that as advertised by this store under the order board two tacos 99cents with any combo. Either train your staff in customer service, or get rid of them. I know it's only a 30cent difference, but why are they going to argue about their own promotion. I can't rate this experience any lower. I actually just drove down the street to another, better place. Refused to even go look at the sign. I hope they go out of business! Nothing would make my day happier. Argued with an incompetent employee over the promotion on their store. If your employee or employees refuse to honor your ads, maybe they should not work with customers. Or with your chain. Argued for 5 minutes with an employee who said his name is Joe, that the signs on your building we're not true. 3/20/18 at 1145pm drive thru window. I wish I could rate lower than one star from my experience this evening. I'd say it left a bad taste in my mouth, but I received better food service at a competitor across the street. May your business be as successful as your training in the customer service industry. Poor at best.
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