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| - Dear SLS Las Vegas - you guys get Starwood loyalty, and I love you for it.
Heading to Vegas for a conference, I was curious about this new Tribute property that had opened. I knew of the SLS Beverly Hills and SLS Miami by reputation, and decided to take a gamble on this kinda out-of-the-way property up at the end of the monorail and off the strip.
About a week before my arrival, I got an email from the SLS VIP desk following up on a question I'd asked my SPG Ambassador which detailed all the different room types in the 3 towers in the hotel, and offering any assistance or service ahead of my arrival. Interesting...this is the sort of stuff I come to expect from St. Regis Butler service. The day before my arrival, I reached out to ask if I could possibly drop off my bags early as my day cleared up far in advance of my planned 7PM check-in time, and they told me to come over as soon as I wanted to.
Arriving at the hotel, I was directed to a massive, secluded, glass-and-curtained lounge to the side of the main check-in area and welcomed there in true VIP fashion. Offers of water or coffee, a quiet desk to go over details of my room, and the delightful news of an upgrade to their largest room in their LUX tower. The team at the VIP lounge, from Romeo before my arrival, to Charmaine and Imelda at my arrival, and Samantha during my stay, were absolutely top-notch.
Now...on the topic of top-notch - the rooms in the LUX tower are stunning. Living room with a couch that could comfortably seat 8, with a marble meeting table to seat 6 and a guest bathroom. The bedroom had a couch/loveseat that could easily fit 4, a massive bed with a mirror above it, and a gorgeous bathroom with twin sinks and a shower that could easily hold 4. All of the furnishings were white, and the walls themselves covered in black-stenciled artistic hangings. A W Hotel is going to be opening here in the coming months, and as someone who spends at least 50 nights a year in Ws, I truly hope they change nothing.
Once you leave your room, make sure your first stop is at the Foxtail pool outside during the daytime. Great chair service, and a really fun vibe throughout the day. In the evenings, the Katsuya restaurant is not to be missed, and Foundry can host some fantastic artists (I managed to catch Old Dominion, Dustin Lynch, and Jana Kramer doing a closing act for the country music festival there). The gaming here is kinda slow, which was actually very enjoyable, because I got a much better vibe here than any other Las Vegas hotel/casino I've visited as the focus was more on food, nightlife, and fun.
About the only disappointing part of my stay in the hotel had to be the security. I had a minor trip and fall in the garage - completely my fault and stupid of me, as complimentary valet services are included in your resort fee. Unfortunately, the security staff told me that they couldn't even offer me alcohol wipes or bandages unless I filled out an incident report. I get aversion to risk and being concerned about lawsuits, but that's just petty and unhelpful. That's one very regretful star docked.
All in all though, I wouldn't stay anywhere else and cannot wait to be back.
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