My husband and I have been traveling to Scottsdale from Wisconsin for 13 years now and today was my first visit to Oliver Smith Jeweler.I found his website by accident and right away knew I had to visit the store. We looked like we had just gotten out of the pool, but it made no difference to the staff, they were so kind and helpful. There were so many cool, unique pieces that it was hard to choose. I walked out with 3 amazing rings designed by Oliver. Customer service is everything - had I been snubbed because of my "sloppy" appearance, I would not have made the purchase. I will definitely be making this my go to jeweler, even though I'm in Wisconsin.