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  • i was really excited to have a tropical smoothie location closer to my home, but this location BY FAR is the worst. extremely understaffed & lacking in customer service. I have only visited a handful of times hoping that each experience might be a littler better, but i'm always left disappointed. food & smoothies arent to satisfaction, i ordered a wrap & there was HARDLY anything in it. it resembled a small taco! I waited approx 35 mins & all I ordered was a smoothie & a wrap. the customers AFTER me even got their food first! I feel for the one or two workers that i usually see that are alone busting their butts because they are working alone, manning EVERY single area of the store. I will not be visiting this location again, until there is better service & more employees. this is a new store, you're supposed to attract customers, not push them away. horrible!
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