No bueno. They're less expensive than most professional photographers, but the quality is no better than some random friend with a camera.
We bought the photographer and videographer option, and were disappointed in both. Photographer was less than impressive, might as well have been iphone pictures, and videographer was flat out bad. The video looks like it was from the 80s. They sell you on "we let people do what they do best" when in reality they just provide business for professionals that don't have the skills to make it on their own.
If you're looking into saving your money, go with someone who's starting out their business, don't waste your money on George Street. Plus, you can't actually communicate with your photographer/videographer, you have to communicate through the "wedding planner".
Avoid avoid avoid.