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| - My experience with Allstate Appliance was an awesome roller coaster ride! Initially, picking out the appliances, delivery and function, was great! The transaction was very smooth!
After about a week though, my refrigerator's ice machine(Blomberg) stopped working. I had several techs out, which Allstate provided, but they couldn't fix the issue. Eventually, they replaced my refrigerator with a brand new one! Yay.
A week or so after the new one was installed, the ice machine stopped working, again! Yikes.
Melissa, a wonderful asset to Allstate, was able to figure out that it was the manufacturer. Apparently it is their first go around with a "refrigerator". Don't get me wrong, the refrigerator is gorgeous! But I live in AZ, I NEED ICE!!!
Allstate understood this and kindly replaced my Blomberg, with a top if the line LG, no charge!
It was quite a lengthy process, but Melissa kept the lines of communication open and my issue was resolved!
I like buying local and I would recommend this company to anyone looking for GREAT customer service and appliances!
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