Having read other reviews, I figured I could expect it to take a bit longer than the promised 8 weeks to get the furniture that I ordered. Being probably too attached to the pieces my new sofa and chair are now replacing, I was in no rush.
In hindsight, I'm thoroughly pleased that the furniture is Canadian-made, although I'd hope that would help with the shipping time.
Everyone from the salesman on the floor to the woman who called me every few weeks to let me know the status of the order showed impeccable customer service; I'm very picky when it comes to salespeople on a showroom floor and was very pleased.
The showroom itself is massive and there's furniture for most budgets. Driving around the side street, one can see the size of the place.
The delivery gents were very helpful and pleasant, they even helped remove another piece of furniture I was disposing above and beyond the sectional I replaced.
Would definitely deal with these people again if the need arises.