Jason the manager came out personally and took care of us when our medium well steak came out rare. Waived the order from the bill which was nice.
This is a great steakhouse, better than many I have tried. In terms of steakhouse, there are so many really expensive ones in Toronto but some are just too expensive with their fancy meats. This one is affordable at a reasonable pricing and top notch quality, it's a very well known franchise in Canada.
Steaks are always cooked to specification and they are always juicy and tender. The double baked potato with bacon is a popular side to go with your steak. If you're into seafood, there is always lobster tail and scallops to complement your steak.
Great dining atmosphere, not too dark and cozy. It is located inside a plaza with tons of other restaurants. If you are staying at a hotel nearby, explore this plaza. You will find more than 20 restaurants all within couple minutes of each other.
On weekends this place gets busy packed so make sure you have your reservation or else expect something like one hour wait.