I've been to much better spas that offer a better ambiance. I've been back a few times, but am always put off by the gratuity guides all over the reception area and in the massage rooms. I've also had them quote me a price on the phone and try to charge more in person. I questioned them about it and was given wishy washy reasons why I was charged more. I received a phone call an hour later from the spa explaining that they were in error and that I had a credit with them. I'll use what I have, but will find another spa for regular visits.