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| - I liked this place, though their products are more expensive. I'm happy to support small, locally sourcing businesses.
But I won't support a business where I received mediocre customer service. I walked in to get GT's kombucha, which I can get for a few quarters less at Safeway but I was in the area of Tempe farmers market. After selecting my beverage, I got to the counter and was asked if I was a student, because ASU students get discounts. In two years of occasional visits to this market, that had never been brought up, but apparently it's been ongoing.
I get the 10% discount, though I am a little disgruntled that I had never been asked about it before. I go to open my drink, at which point the liquid explodes everywhere (the drink is highly effervescent, but never like this). I'm sitting there, getting drenched from the kombucha and none of the three employees just standing behind the counter takes notice. I ask for some napkins and an employee just pointed over to a table. At this point half of my drink is on me and I am not able to enjoy all of it. "Aw man, that sucks" was all I got from the man behind the counter.
Whole foods would have replaced it at no additional cost to me if they saw that happen. It was poor customer service and I will not be returning.
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