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| - For flying business class you get to enjoy the special extra treatment in the lounge... It's my first time flying business and was hoping i'll get that extra special service from the csr...boy am I wrong...Firstly, i have to say my ticket was a economy ticket, and I actually bid to get the business class. ( i paid an extra $1450.00 cad for a one way to Hong kong from Toronto for the upgrade). I was also travelling with my husband and he was hoping to use the lounge, we were going to pay. Only the business ticket holder had complimentary entry to the lounge and if you bring a guest, they had to pay. which was fine. but when we arrived at the desk, the old rude ladies told us that because my ticket was a bid ticket my husband could not enter even if we wanted to pay for the entry fee.
I know air canada doesn't have the best rep for their customer service...but i wasn't expecting it to be this bad. bad service and now lets review the food...it was crap. there was cereal, juice, milk, scrambled eggs, bacons, beer, coffee, toast, some fruit...the food was barely hot and the toast machine was always occupied with people leaving their bread in the toaster and not taking it. After 11:00 am they stop serving hot food..which leaves you with nothing to eat...you're better off with a bagel at a timmy's.
I guess thats the service you get for paying a bid....
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