My son n law ordered the Triple bacon cheddar burger. The cook left off the bacon and the cheddar. The server was notified right away about the problem. He waited and waited, thinking the burger was being remade. Instead, the server brought a plate of half cooked bacon and 2 slices of cold cheese for my son n law to add to is already cold burger. The server had an "Oh well" attitude. The manager was neutral and offered nothing. It's not as though there was a staffing problem. I saw four staff members just standing around while the others were working. We would not recommend Ruby Tuesdays to anyone. I gave them a one star because the beer was good.