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  • Home buying isn't an ordeal! At least not with the Gluch Group at the helm. There wasn't a single unexpected hiccup in the process, from hiring to closing. We chose Gluch Group because we kept seeing their signs in the Biltmore area - just where we were looking. Brad was about the best agent we could have hoped for - seemingly always available, knowledgeable, and not pushy at all. We'd done a lot of research and prep work before even reaching out to ensure we knew exactly what we wanted. Brad and team were always quick to get us into the properties. The one time Brad was unavailable - we actually requested 4 showings for the next afternoon - John was able to cover and get us in. After the second round out, we found what we thought was the perfect house. Brad got me back in to turn the knobs and kick the tires and talked through any possible issues with me. Putting the offer down was as simple as could be after discussing what a reasonable price seemed. Unfortunately, we had to retract the offer due to some major unpermitted work. You'd think this would be problematic, but not so with Gluch! After the retraction Brad and team were back and going full steam to find us the best place. Eventually we did find the place for us in a perfect little neighborhood and moved into the full process. We can't say much about the back office team, but that's a good thing. At times it seemed the entire group was telepathic, answering questions just after they popped into our heads. The team was able to provide some solid insurance and inspection recommendations, though our home inspector was one we found on our own. From offer down to after the closing date, we knew what to expect, where to go, and what to do thanks to this team. We wouldn't just recommend the Gluch Group, we'd do so (and have already) enthusiastically!
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