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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • My parents were in town and rented a car with a local Enterprise while visiting me. They made a week-long reservation and to be picked up at 9:30 a.m. on a Saturday, so we called and verified the pickup time. They said they would be there between 9:30-10 am .... 10:30 am rolls around and my mom finally called them, to which they replied that the van had been outside for 45 minutes waiting for them to come outside. This is ridiculous because we had all been looking outside every 10 minutes between 9:30 - 10:30 to make sure they didn't miss them. They said they were calling my mom's cell phone, which unfortunately our house is like the Bermuda Triangle of cell phone reception; however, there were no missed calls showing and no messages. We have an outside entrance and they knew our unit number and never knocked on the door or rang the doorbell. The "great" CSRs (I don't want to even spell out the acronym because customer service it was NOT) then proceeded to tell my mom that if she wanted to rent from them, she had to find a ride or take a taxi. Screw that! We decided to rent from Hertz.
http://www.openvoc.eu/poi#coolReviews
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