Two months ago my water heater was getting noisy and I called American Home Shield and they sent Just Plumbing. He came staid 5 minutes and left saying it was all ok and me not having instant hot water at the faucett was normal = $75.00
Two weeks ago the water heater started to sound like a tractor and I called again. Just Plumbing plumber came, looked and stated that the circulator now is broken because a valve was installed the wrong way around and the circulator was running dry. So a months and half ago he didn't look at the valve and didn't catch the cause that now destroyed the circulator and he didn't wait for AHS approval. He left after 5 min = $75.00
I called the insurance and they put in a "recall". So the most rudest assistant called me and stated that it was not a recall because not the water heater is broken but the circulator so it's a new call = $75.00
I asked her if she was serious and she just snapped at me: "or I don't send anyone how is that?"
Seems everybody is describing exactly the same problems with them as I experienced?? BTW they have a F rating with BBB.