I had my car serviced here recently. I was pleased I could have the appointment time I wanted with only a few days' notice. My attendant was courteous, professional, and respected my decisions regarding my car maintenance. I had two quibbles regarding my recent visit:
#1 - When they called with the inspection results and suggested additional maintenance, they gave me an expected time of completion. When there was a delay, they didn't call me so I showed up at the expected completion time and my car wasn't ready for about another 90 minutes.
#2 - They washed my car but there were still spots on the hood from a recent bird bombing. They did an excellent job wiping down and vacuuming the interior.