Fern is one of my favorite vegetarian restaurants in the country. Every time I'm back in Charlotte, I make a point of coming here and bringing several people with me who otherwise wouldn't be eating vegetarian/vegan. I've recommended Fern to many people solely based on the quality of the food.
However, I've had several bad experiences now with the individuals working here, including those in management. They have actually turned business away on what seems to be slow nights rather than properly planning out their tables. We were at Fern the other night (just four of us) and were told we couldn't get seated on this random weeknight unless we chose to sit at the bar. Meanwhile, we watched a group of three sit in the middle of an 8 person table, with three extra seats on one side and 2 on the other... + there were at least two other open tables.
Fern, because you choose not to treat all customers equally and make an attempt to accommodate customers (who are even willing to wait for a table!), you have now lost my business and my recommendations to others.