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  • The WORST customer service experience I have ever been through. Management does not take responsibility for any mistakes made. The communication in house with employees is terrible, let alone the warehouse. They give you a 10 hour delivery window for your delivery. What makes things worst is they DID NOT DELIVER ALL OF MY FURNITURE. So you know what that means.. You guessed it, I have to make myself available for ANOTHER day with ANOTHER 10 hour window a complete waste of time. Don't expect management to take care of the issue, Victor the store manager will avoid you and speak through the receptionist to relay a message. Not to mention in order to get that message you will have to call back in they will not call you. Let's take it to the next level... Spoke with the DM Mark, don't expect him to save the day he will also give you the run around and tell you how they cannot compensate you for your time that was wasted and you can NEVER get back. I wouldn't refer my WORST enemy to this place. DO NOT WASTE YOUR TIME!!!!! Go to Mod Furniture, or The Dump to mention a few, there are PLENTY of stores in the area that are way better than this place. There is a reason why this place only has 2 stars on yelp pay attention.
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