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  • Wow!!!! How disappointing. I visited this place today in search of a jacuzzi cartridge filter. I had purchased this same cartridge from PSW about five years ago at the cost of $89.99. I went there and inquired about purchasing it again. Our pump is several yrs old and the cartridge is getting harder and harder to find. Anyways, I provided the exact name and serial number so he could look it up. They didn't have it on hand but he said it could be ordered for $49.99. I made the comment that the price had gone down quite a bit since we last purchased it from them. So he asked me for my address, looked up my previous purchase from five yrs ago, and then tells me he quoted me the wrong price, and the new price is $89.99. Who does that????? Why not do the right thing and honor the price that you quoted me FIRST. I am beyond aggravated. I would rather pay the extra money and give my business to other pool supply places that know what they are talking about. We ordered the cartridge on Amazon. If you do business with these people, just know that some of them are incompetent and shouldn't be working behind a counter. I'll stick to B & L pools, located at 35th ave and dunlap. Roy knows his stuff.
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