I think it is safe to say that I will NEVER return here again. I have been going here for 5+ years and everytime I come, the service gets worse and worse.
Today's haircut was the last straw. I LOVE my long hair and Ricky knows that but for some reason, he decided to go chop mania. I have asked for a trim and he cut over 5 inches off my hair. Not only that, the haircut took less than 5 minutes and techniques were just sloppy. After washing my hair at home, you can tell the way he cut it was just not even professional and just so choppy. I definitely did not appreciate his cigarette smelling fingers either. It's like he gave up on trying to keep clientele based on past reviews.
In the past, I used to get great head massages, a preview of what he has done, longer cutting session where he would actually compare if layers were even side to side, etc. And now, none of that. Extremely disappointed.