It's rare to find a tradesman who is so extremely knowledgeable about his trade and takes the greatest pride in providing the highest quality service. This owner knows vacuums inside and out. If you are interested, he will even provide a fascinating history of vacuum cleaners and let you in on little-known secrets of the various vacuum makes and models. He immediately was able to troubleshoot the problem I was having with my vacuum, gave me a very fair quote of what it was going to cost to fix it, and promised me (to the day) when it was going to be ready for pickup. He would rather repair your vacuum than try to sell you new one, but if I were interested in buying a new vacuum, he would be the first one I would ask for an unbiased recommendation. He is a solid professional, a tribute to his trade, and he deserves every one of the five stars that I gave him!